ÀÖ¾ºÌåÓý - Lost/stolen/found property /faq/questions-by-category/lost-stolen-found-property en What should I do after reporting a burglary to Police? /faq/what-should-i-do-after-reporting-burglary-police <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>There are four steps you can take if you have been burgled and reported it to Police.</p> <ol> <li>Try not to touch any potential evidence, for example, footprints, DNA or fingerprints (these might be on clean, hard and smooth surfaces the person has touched or near entry or exit points).</li> <li>Secure the premises. Tell anyone carrying out repairs to be careful when working around potential fingerprints.</li> <li>Clean up dangerous items, like broken glass, and store these in a container for potential evidence collection.</li> <li>Make a list of missing items and include make, model, serial number and value if possible. Give this list to Police or update your report online. If you identify more missing items, you can add to this online list.<br> <br> <a class="bttn" href="https://webforms.police.govt.nz/update-report" style="bttn" target="_blank">Case/report update</a></li> </ol> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Thu, 04 May 2023 00:01:36 +0000 webadmin 72821 at How do I report theft, burglary or robbery? /faq/how-do-i-report-theft-burglary-or-robbery <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>If someone has stolen (or attempted to steal) something in New Zealand, you can report it to Police <a href="https://webforms.police.govt.nz/en/form/hurt-damaged-stolen" target="_blank">online</a> or call <a href="tel:105">105</a>.</p> <p>If it’s happening now – call <a href="tel:111">111</a>&nbsp;and ask for Police.</p> <p>To report theft, burglary or robbery:</p> <ul> <li><a href="https://webforms.police.govt.nz/en/form/hurt-damaged-stolen" target="_blank">use&nbsp;105 online</a></li> <li><a href="tel:105">phone 105</a></li> </ul> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Fri, 10 May 2019 00:41:12 +0000 webadmin 56648 at What should I do if I cannot find my driver licence? /faq/what-should-i-do-if-i-cannot-find-my-driver-licence <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>You must carry your driver licence with you at all times when driving. Drivers are required by law to produce their driver licence to an officer on request.</p> <p>By acting promptly to replace or renew your lost or stolen licence you’ll reduce the opportunity for it to be used in identity crime.</p> <p>Contact the New Zealand Transport Agency (NZTA) phone 0800 822 422 or visit their website’s section on driver licensing(link is external).</p> <p>You can also report lost property online.</p> <div class="vetting-grey"> <p>&nbsp;</p> <p><a href="https://105.police.govt.nz/" target="_blank"><img border="0" src="/sites/default/files/publications/images/105-banner.jpg" style="display: block; margin-left: auto; margin-right: auto;"></a></p> <p><strong>Important:</strong> Use <strong>Google Chrome</strong> or the <strong>latest version of Safari</strong> to complete this report.</p> <p>When using a tablet or smartphone to access the online reporting tool, a Wi-Fi connection may provide the best performance.</p> <p>If you are using the online tool for the first time, and experiencing a loading issue, we suggest that you refresh.</p> </div> <p>&nbsp;</p> <p>Or you can visit your <a href="/stations">local police station</a> and complete a lost property report in person.</p> <p>When you report lost property to Police you will receive a Police Acknowledgement Form (PAF) with a reference number.</p> </section> <div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div><div class="field field-name-field-infringement-pib-question- field-type-taxonomy-term-reference field-label-above"><div class="field-label">Infringement (PIB) question type:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/infringement-pib-question/drivers-licence" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Drivers Licence</a></div></div></div> Fri, 09 Sep 2016 02:06:31 +0000 webadmin 43860 at My ex has taken things from our place that didn't belong to them. What can I do? /faq/my-ex-has-taken-things-our-place-didnt-belong-them-what-can-i-do <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>This is a complex area of law depending on, for example, how long you've been together. It's best to seek advice from:</p> <ul> <li>a <a href="http://www.communitylaw.org.nz/">Community Law Centre</a>;</li> <li>your <a href="http://www.justice.govt.nz/courts/family-court">nearest Family Court</a>; or</li> <li>your legal representative.</li> </ul> <p>If Family Court proceedings are under way, your partner cannot remove items from the property without agreement. If that happens, contact your legal representative for advice.</p> <p>If you feel that you or anyone else is in danger during a dispute over property, you should call the police on 111.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/victims-crime" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Victims of crime</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:34 +0000 webadmin 501 at Someone I know 'borrowed' an item of property and won't give it back. What can I do? /faq/someone-i-know-borrowed-item-property-and-wont-give-it-back-what-can-i-do <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Taking an item becomes 'theft' if the person who took it:</p> <ul> <li>knew that the item belonged to another person and</li> <li>has no intention of returning the item to its rightful owner.</li> </ul> <p>A 'dispute' is not necessarily a theft. If you are able to contact the person who took the property, you should try and resolve the issue between you.</p> <p>After that you can take your case to the <a href="http://www.justice.govt.nz/tribunals/disputes-tribunal">Disputes Tribunal</a>.</p> <p>You may be able to get free advice from a <a href="http://www.communitylaw.org.nz/">Community Law Centre</a>.</p> <p>If you believe you were the victim of theft, make a complaint at your <a href="/stations">local police station</a>.</p> <p>Note: To recover stolen property, you must be able to prove you owned it in the first place.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/victims-crime" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Victims of crime</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:34 +0000 webadmin 500 at I've lost my wallet. What should I do? /faq/ive-lost-my-wallet.-what-should-i-do <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>You can report lost property online.</p> <div class="vetting-grey"> <p>&nbsp;</p> <p><a href="https://105.police.govt.nz/" target="_blank"><img border="0" src="/sites/default/files/publications/images/105-banner.jpg" style="display: block; margin-left: auto; margin-right: auto;"></a></p> <p><strong>Important:</strong> Use <strong>Google Chrome</strong> or the <strong>latest version of Safari</strong> to complete this report.</p> <p>When using a tablet or smartphone to access the online reporting tool, a Wi-Fi connection may provide the best performance.</p> <p>If you are using the online tool for the first time, and experiencing a loading issue, we suggest that you refresh.</p> </div> <p>&nbsp;</p> <p>Or you can visit your <a href="/stations">local police station</a> and complete a lost property report in person.</p> <p>When you report lost property to Police you will receive a Police Acknowledgement Form (PAF) with a reference number that can be used for insurance purposes.</p> <p>Items that are handed in to Police are held for a sufficient period of time to make the necessary enquiries. Keeping serial numbers greatly improves your chances of identifying property if it is handed in.</p> <p>Notify all banks that issued you credit or EFTPOS cards.</p> </section> <div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:29 +0000 webadmin 488 at Is it worth keeping serial numbers in case property is lost or stolen? /faq/it-worth-keeping-serial-numbers-case-property-lost-or-stolen <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Yes. You can help police track stolen goods by providing serial numbers. These can be difficult to identify - ask the retailer which number on electronic goods is unique and note it separately. Jewellery such as diamond rings can be laser inscribed with a unique number which is invisible to the human eye - ask a jeweller.</p> <p>See this website's section <a href="/advice/personal-community/protect-home-property#anchor3">Protect your property</a>.</p> </section> <div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:29 +0000 webadmin 487 at While visiting New Zealand I reported a crime/lost property to a police station. How do I find out what happened? /faq/information-on-crime-reported-while-visiting-nz <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Call us on 105 and be ready to quote any reference numbers you were given when you made the report. If you are based overseas, please <a href="/105info#105faqs">check the 105 Information page</a> for calling 105.</p> <p>On initial reporting however ensure that you provide as many contact details as possible including email address, cell phone, Facebook and other social media account names. This is especially important if you are planning further international travel away from your normal place of residence. This will allow ÀÖ¾ºÌåÓý to keep you informed or to contact you about any significant event relating to your report.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/victims-crime" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Victims of crime</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:25 +0000 webadmin 480 at When is the next Police auction? /faq/when-next-police-auction <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Unclaimed lost property items that do not contain personal or sensitive information are auctioned publicly. Auctions are organised within the area items were located or surrendered. To find out when the next auction will take place close to you, please check your local papers.</p> </section> <div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:07 +0000 webadmin 443 at I've lost my cellphone. What should I do? /faq/ive-lost-my-cellphone.-what-should-i-do <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>You can report lost property online.</p> <div class="vetting-grey"> <p>&nbsp;</p> <p><a href="https://105.police.govt.nz/" target="_blank"><img border="0" src="/sites/default/files/publications/images/105-banner.jpg" style="display: block; margin-left: auto; margin-right: auto;"></a></p> <p><strong>Important:</strong> Use <strong>Google Chrome</strong> or the <strong>latest version of Safari</strong> to complete this report.</p> <p>When using a tablet or smartphone to access the online reporting tool, a Wi-Fi connection may provide the best performance.</p> <p>If you are using the online tool for the first time, and experiencing a loading issue, we suggest that you refresh.</p> </div> <p>&nbsp;</p> <p>Or you can visit your <a href="/stations">local police station</a> and complete a lost property report in person.</p> <p>When you report lost property to Police you will receive a Police Acknowledgement Form (PAF) with a reference number that can be used for insurance purposes.</p> <p>Items that are handed in to Police are held for a sufficient period of time to make the necessary enquiries. Keeping serial numbers greatly improves your chances of identifying property if it is handed in. Notify your service provider as soon as possible.</p> </section> <div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:07 +0000 webadmin 442 at